Terms and conditions

Terms of Services

These General Terms and Conditions of Service, presented by PropXP Ltd (the "Company”) establishes and govern the rules and responsibilities associated with the use of services provided by the Company (the "Terms and Conditions"), and our relation pertaining to the Customer (the "Customer" or “you”).

These terms are found on our main website www.propxp.com Website (the “Website”). The Terms together with any related documents expressly govern your access to the portal of www.propxp.com, including any and/or all its content, functions and services offered on or through the Website, as a guest or as a registered user.

As these services are through the website, you are requested to read through these terms and Conditions thoroughly prior to engaging our services, If you do not comprehend or agree to any of these terms, you should avoid accessing our website and our services, until you have understood and/or agree to these Terms.

By engaging in our Services, using our site and/or register you agree to be bound by these Terms (and to any modification of these Terms as notified to you from time to time). A current and definitive copy of these Terms (as amended from time time) will be available to you on our website at all times and policies linked herein and/or accessible through a hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, consumers, merchants, and/or content creators.

By using www.propxp.com (the “Website”) or any of our services (“Services”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.

IN ACCORDANCE WITH APPLICABLE LAWS:

None of the services provided to the customer by the company can be considered investment services or advice. The company does not give or provide to the customer any guidance, instructions, or information about how or in what approach the customer should perform transactions when using the services or otherwise, and/or any other similar information received about the investment tools traded, such information is constituent as general market information and should not be a component of any personal guidance whatsoever.
The company's employees, staff, and representatives are not permitted to give /provide investment advice or any recommendations except for general market information. If any information or statement of the company's employees, staff, or representatives is construed as investment advice and/or recommendations, the company explicitly disclaims that such information or statement shall be considered as so and shall not be responsible for them.
The Company does not accept, hold, or transmit client funds and does not act as a broker, custodian, payment processor, or financial intermediary.
The Company’s compliance measures are guided by the principles of Saint Lucia’s Money Laundering (Prevention) Act, Cap. 12.20, the Counter-Terrorism Act, Cap. 3.16, and Financial Action Task Force (FATF) standards, to the extent applicable to its proprietary, non-custodial business model.

The Company is not a financial services provider and does not carry out any regulated activities. For the avoidance of doubt, the Company does not:

execute or transmit client orders;
accept, safeguard, or manage client funds;
provide access to live trading for clients;
provide investment services or investment advice;
act as a broker, dealer, market counterparty, money services business, payment services provider, or custodian;
operate as a trading venue or offer any financial instruments.
All Services are limited strictly to simulated trading evaluations and proprietary performance-based rewards.

1. GENERAL CONDITIONS

1.1 The company offers services that include simulated demo accounts for foreign exchange and other financial instruments, evaluation/challenge programmes, training and educational materials, and, where applicable, access to funded accounts which may operate in a simulated environment or be routed into a live execution environment at the Company’s discretion, in each case in accordance with the Trader Agreement and applicable rules.

1.2 The Platform and Services are intended solely for individuals who are at least eighteen (18) years of age or the legal age of majority in their jurisdiction of residence, whichever is higher, and any registration by, use of or access to the Platform by anyone who does not meet these criteria is unauthorized, unlicensed and in violation of these Terms of Service. By using the Services or the Platform, you represent and warrant that you can form a legally binding contract under applicable law and are of legal age of majority where you reside, and that you agree to abide by all of the terms and conditions of these Terms of Service. Any attempt to access or use the Services by an ineligible individual is strictly prohibited.

1.3 Any and all use of our services is subject to this Agreement, which may be updated by us from time to time without prior notice to users of our website and/or service. Any change of terms shall be binding and effective upon posting of the revised Agreement on our website. It is the Customer's responsibility to check this page periodically for changes.

1.4 The Customer's continuous use of or accessing of our website after the publishing of any changes signifies acceptance of those changes. In addition to this Agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this Agreement.

1.5 The Company reserves the right to refuse service to anyone at any time for any reason.

1.6 The Company reserves the right to change the fees and parameters of the Services at any time, and discretion. The changes shall not affect the Services purchased before the change is notified.

1.7 The Company reserves the right to monitor trading activities for signs of abusive or prohibited practices, such as scalping, market manipulation, and other high-frequency or unethical trading methods. Any account engaging in such practices may face immediate suspension or termination.

1.8 The Customer may not for any intent or purposes, reproduce, duplicate, copy, sell, resell, or exploit any part of the Service/Product, use of the Service, or access to the Service or any contact on the website through which the Service is provided Without the Company's prior express written consent. Unauthorized use may result in immediate termination of Services and potential legal action.

1.9 The Company retains sole and absolute discretion to interpret, administer, amend, suspend, or terminate any aspect of the Services, including but not limited to Challenge evaluation, trading rules, account reviews, payouts, and eligibility criteria. All determinations made by the Company are final, binding, and non-appealable.

2. TERMS OF ONLINE REGISTRATION

2.1 In signing these Terms of Service, the Customer officially confirms that they are over the age of eighteen (18) or the legal age of majority in their jurisdiction of residence, whichever is higher, and reside in jurisdictions where the Services are permitted.

2.2 In order to register an account, you may be asked to provide personal data, including, but not limited to your name, email address, residential address, phone number, date of birth or any additional information that we may deemed fit to be used for account creation, verification, or operational purposes. The data provided is subject to the Company’s Privacy Policy and will be processed in accordance with applicable data-protection laws.

2.3 All data that you provide to us upon registration, or otherwise must be complete, accurate, true, and up to date. You shall immediately notify us of any relevant changes pertaining to your data or update the data in your profile. The Customer remains responsible for all the accuracy of the provided data and the Company is not obligated to verify it. However, the Company reserves the right to request additional documentation or information at any time for compliance, fraud-prevention, or operational purposes.

2.4 The account will be personal to You, and You cannot share it with anybody else. You will be requested to create a username and password for the account that is unique to you. It is strictly forbidden to open an account on behalf of a third party or have an account purchased for you by a third party. You shall be responsible for maintaining the confidentiality of your username and password and you shall not disclose the same to any third party. Any suspicions of any breach or unauthorized access that may have or has occurred on your account, you must immediately notify The Company.

2.5 Multiple accounts are allowed but you must not use them to hedge or offset trades against each other. Any such conduct is strictly prohibited and may result in termination of all related accounts.

2.6 The Customer may not register, use, or allow the use of the Services through any third-party accounts or by utilizing automated tools, bots, or other forms of fraudulent behavior. Any suspected fraudulent activity will result in immediate account termination. The use of unauthorized automation, identity misrepresentation, or circumvention tools (including VPNs used to mask prohibited jurisdictions) is strictly prohibited. Any suspected fraudulent activity may result in immediate account termination at the Company’s discretion.

3. PERSONAL INFORMATION

3.1 The provision of any personal data through the website is governed by The Company's Privacy Policy. By using the Services, you acknowledge that your personal data may be processed for purposes relating to registration, account administration, KYC verification, fraud prevention, and compliance with applicable laws.

3.2 As part of the KYC process, the Company reserves the right to assess the Customer’s trading behavior to ensure compliance with Company policies and applicable laws. This assessment may include reviewing trading activity within the simulated environment to detect potentially prohibited or abusive practice. The Company will act upon any suspicious or unlawful trading practices identified during this review, including suspending or terminating access to the Services where appropriate.

4. KNOW YOUR CUSTOMER (KYC)

4.1 To safeguard its services from misuse, including potential money laundering, terrorist financing, and fraudulent activity, the Company implements appropriate onboarding and verification measures in line with generally accepted international standards. These measures include Know Your Customer (KYC), Customer Due Diligence (CDD), and, where necessary, Enhanced Due Diligence (EDD). Verification is required before any funded account is granted.

4.2 The Company shall take appropriate measures to ensure a transparent KYC process by verifying the identity of the Customer. The KYC verification process shall be initiated prior process of the funded account.

4.3 The Company reserves the right to obtain additional identity verification documents, particularly in cases where standard documentation has proven insufficient or questionable. Failure to provide requested documents may result in suspension or termination of the application.

4.4 The Company may in certain circumstances, but not limited, in conducting a detailed interview, which may or may not include a video call, to personally engage with the Customer and asses their legitimacy and/or obtain deeper insight into the customers’ trading approach to ensure it aligns with our risk tolerance and the ethical trading standards of the Company.

4.5 The Company may monitor the Customer’s trading activities, to dynamically evaluate adherence to agreed-upon practices and risk parameters.

4.6 The customer shall be asked to submit valid and authentic documentation as stated below for verification purposes for the process of the funded account. The documents may include any of the following Identification documents:

National ID;
Passport
Driving License.

The Company reserves the right to request more than one form of identification if deemed necessary.

4.7 The customer shall also be asked to provide a valid – not older than 3 months – proof of residence. The Company accepts utility bill, bank statement, or government- issued letter showing Customer’s full name and address.

4.8 The KYC verification shall not be completed if expired documents are provided. Only the most recent and valid documents will be accepted to proceed with the verification process. All data that you provide to us through the registration or order form, the Client Area, or otherwise must be complete, true, and up to date. Providing false or misleading information may result in immediate rejection or termination of the account.

4.9 Upon successful completion of the verification process, the Customer shall be directed to the “Agreement Signing” stage. They must provide a full name and address and agree to the terms the terms outlined in the Trader Agreement. Failure to complete this step will delay access to the funded account.

4.10 The verification process may take approximately 24-48 hours; however, delays may occur depending on document quality, completeness, or additional checks required. Failure to pass the KYC verification process shall result in the rejection of the Customer Registration for the funded account.

4.11 The Company is not a financial institution and is not legally required to perform AML or KYC procedures applicable to regulated brokers or payment institutions. Any verification measures are performed voluntarily for fraud-prevention and operational integrity only and do not imply that the Company provides regulated services.

5. SIMULATOR SERVICES

5.1 The Services can be accessed through the Website by completing the appropriate registration and/or order form. After registration, we will email you the login details for the Client Area and/or Trading Platform and allow you to access them. Access credentials are issued solely for your personal use and may be withdrawn if you breach these Terms.

5.2 The Services consist of the provision of tools for simulated trading on all other instruments on the financial markets, provision of analytical tools, training and educational materials, the access to the Client Area, and other ancillary services, in particular through the Client Area or by the provision of access to applications provided by the Company or third parties. All trading performed during the Challenge/Evaluation phase is simulated and uses fictitious capital. Funded accounts, if granted, may be provided in a simulated environment or routed into a live environment, as determined solely by the Company and governed by the Trader Agreement.

5.3 The Services include, a series of challenges (choice between a one-step (“1 Step Programme”) and a two-step (“2 Step Programme”) Challenge; the programmes may differ in the scope of the Services provided (e.g., by analytical tools available to the Customer) and leverage of each. Each product criteria and details offered are available for review on the Company’s website and form an integral part of these Terms.

5.4 The fee for the Challenges varies according to the option or customization selected and depends on the amount of the Initial Funding, the degree of the acceptable risk, the parameters of profit target, drawdowns that must be fulfilled so that the conditions of the Challenges are met. The total fee will be determined based on the options selected when completing the form for ordering the Challenges.

5.5 The Company prohibits the use of any artificial intelligence, automated tools, or strategies intended to exploit errors, manipulate trades, or provide an unfair advantage in the simulated trading environment. Violation of this clause may lead to immediate account suspension or termination.

5.6 The Challenge Fee shall be deemed refundable under the following condition: upon the initial issuance of a reward on the funded account, the Challenge Fee will be reimbursed to the Participant. The refund of the Challenge Fee is contingent upon the successful achievement of the first reward, as defined by the terms set forth in the Participant’s agreement for funded accounts. This provision applies solely to the first reward received, with no further refunds applicable to subsequent rewards

5.7 The Company reserves the right, at its own discretion, to revoke any services and refuse any future Services for any unjustifiable complaint regarding the paid fee or disputes the paid fee with the Customer’s bank or payment service Company (may it be through chargeback services, dispute services, or other similar services), on the basis of which an annulment, cancellation or refund of the fee or any part thereof is requested.

5.8 If the Customer orders a particular challenge, the rules, parameters, and conditions applicable to that Challenge will remain binding until completion. Once a Challenge type is selected, it cannot be changed.

5.9 The order of the Services/Challenges of your choice is made by submitting the order form through the Company’s website. The Company will immediately confirm the receipt of your order to your registered e-mail address. Once payment of fee is effectuated, the order shall be deemed completed. Once the contract between you and the Company is executed and if the conditions of the Challenges are met, the challenge will be triggered. The Client accepts and understands that the Company’s official language on the contract is the English language and is the only legally binding version.

Certain payments made through the Website may be processed and settled via Odeonpay ALE S.R.L. (“Paysagi”), which acts solely as Merchant of Record for payment settlement purposes. The supplier of the goods and/or services remains PropXP Ltd, and Paysagi does not provide or supply the underlying goods or services. Where applicable, payment settlement is subject to Paysagi’s Terms of Use, available at https://paysagi.com/terms-of-use/, which are presented to customers during the payment process.

5.10 You acknowledge the following:

5.10.1 Any funds provided for demo trading are fictitious and you have no right to possess those fictitious funds beyond the scope of their use within our Company's site and Services. the funds may not be used for any actual trading and that you are not entitled to the payment of those funds. Unless expressly agreed otherwise, no remuneration or profits based on the results of your simulated trading will be paid, nor will you be required to pay any losses.

5.10.2 Each decision made by yourself when using the Services or otherwise is of your own choice and will. The Company is not acting as an advisor to, or serving as a fiduciary of the Customer and the Company specifically disclaims any such duties.

5.10.3 The usage of our Services and products will require the provision of the appropriate technical equipment and software, including third-party software (e.g., software for the use of the Trading Platform), at your own risk and expense. The Website is accessible from most commonly used web browsers. The internet access, purchase of the equipment, and purchase of the web browser and its updates are at your own risk and expense. The Company does not warrant or guarantee that the Services will be compatible with any specific equipment or software.

5.10.4 The operators of trading platforms are third-party providers or entities different from the Company, with their own terms and conditions and privacy policies will apply when you use their services and products. Prior to sending an order form, you are required to read those terms and conditions and privacy policies.

5.10.5 The services provided to you by the Company are limited to simulator and evaluation services and shall not be considered investment services under any applicable laws. The Company does not provide guidance, advice, instructions, or any other ancillary information on how you should perform transactions, nor does it provide information relating to investment tools traded

5.10.6 In the event that the Customer places an unusually large number of transactions while using the Services within an unreasonably short period of time, the Company may notify the Customer through the Client Area or via email, as a protective measure to mitigate potentially harmful behavior of the Customer. However, if such behavior persists following such notice, the Company reserve the right to suspend and or close the account

5.10.7 If we suspect that the unusual behavior as per this clause relates to the Customer’s involvement in Forbidden Trading Practices, we may take respective actions as perceived and reserve the right to determine, at its own discretion, the nature of the behavior described above and reasonable boundaries for such determination.

6. PROPRIETARY RIGHTS

6.1 The Company own, solely and exclusively, all rights, title and interest in and to the Site, the Service, all the content (including, but not limited to, all text, audio, photographs, images, illustrations, renderings, drawings, reports, papers, research, other services, graphics, charts, logos, widgets, gadgets, applets, other distributable applications, other visuals, video and copy), software, code, data, information and other materials thereon (collectively, the “Site Content”), the look and feel, design and organization of the Platform and the Services, and the compilation of the Site Content, including but not limited to any copyrights, trademark rights, patent rights and other intellectual property and proprietary rights therein.

6.2 Your use of the Platform and the Services does not grant to you, ownership or title of, in or to any Site Content or any other part of the Platform or Services. You receive only a limited, revocable, non-transferable license to access and use the Site Content strictly in accordance with these Terms. No other rights are granted, whether expressly, implicitly, or by operation of law.

7. CLIENT SECTION AND PLATFORM

7.1 Access to the Client Section and Platform is protected by login details available only to the Customer, which the Customer may not make available or share with any third party. The Customer shall be liable and responsible for all activities that are performed through the Customer’s Client Section or Trading Platform while being accessed by their username and password. The Company may require additional authentication measures where deemed necessary for security or compliance purposes.

7.2 The Company shall bear no responsibility, and the Customer is not entitled to any compensation, for any misuse of the Client Section, Trading Platform, or any part of the Company’s Services, nor shall the Company be held responsible for any negative consequences thereof for the Customer, if such misuse occurs for any reasons on behalf of the Customer.

7.3 The Services and Products provided on this site, consists of the provision of software, analytical and technological tools for simulated demo accounts for foreign exchange trading on the CFD market and/ or simulated trading with other financial instruments on other financial markets, as well as training and educational materials.

7.4 The Customer acknowledges that trading activity during the Challenge/Evaluation phase is performed in a simulated environment using demo funds. Where a funded account is granted, the account may be provided in a simulated environment or routed into a live environment, as determined solely by the Company and governed by the Trader Agreement.

7.5 The Customer acknowledges that the Services may not be available around the clock, particularly due to maintenance, upgrades, or any other reasons. The Company shall endeavor to notify the Customer if such upgrades or maintenance is being done in a reasonable timely manner. The Company shall bear no liability nor responsibility, nor shall the Customer be entitled to any form of compensation, for the unavailability of the Client Section or Trading Platform and for damage or loss of any data or other content that Customer uploads, transfers or saves through the Client Section or Trading Platform.

7.6 The Company shall bear no responsibility for the inaccuracy, interruption and/or delay in information, relay to the Market Conditions, displayed on the Trading Platform, and through your Client Section, including discrepancies in data feeds, charting, spreads, pricing, or market conditions. Such information is provided “as is” and without warranty of any kind.

8. INFORMATION ACCURACY AND COMPLETENESS

8.1 The Customer acknowledges that the provided services and its content are "as is" with all faults, defects, or potential shortcomings, and that the use of such services and content is solely at the Customer's own risk. Whereas the Company undertakes to ensure that all information is accurate and up to date, it recognizes that technology may have limitations. Therefore, the Customer accepts these potential limitations and agrees to use the services with this understanding. To the extent permitted by applicable law, the Company disclaims all warranties, whether statutory, express, implied, or otherwise, including, but not limited to, any warranties of merchantability, fitness for a particular purpose, or non-infringement of rights.

9. CHANGES TO THE SERVICE AND PRICES

9.1 The Company reserves the right to change the product prices without prior notice. Pricing changes will not affect Services already purchased, unless required for compliance or risk management purposes. The Company does not warrant that the quality of any products, services, information, or other material purchased or obtained by the Customer will meet the Customer's expectations, or that any errors in the Service will be corrected.

9.2 The Company reserves the right to modify or discontinue the Service or Products (including any accounts offered or any part or content thereof) at any time and without prior notice. Any offer for any product or service made on this site is invalid where prohibited.

9.3 The Company shall not be liable to the Customer or to any third-party for any modification, price change, suspension, or discontinuance of services or products on offer. The Customer acknowledges that such adjustments may be necessary for operational, security, regulatory, or business needs, and waives any claims arising from such changes.

10. ACCOUNT INFORMATION AND ACCURACY

10.1 The Company reserves the right to refuse any requests placed for products/services with them at its sole discretion. This includes, without limitation, refusals based on compliance concerns, fraud-prevention measures, risk assessments, or violations of these Terms.

10.2 Should any order be changed or canceled, or issues with the said request, the Company will attempt to notify the Customer by contacting the e-mail and/or billing address/phone number provided at the time of registration. However, the Company shall bear no liability if the Customer fails to receive such communication due to outdated or incorrect contact information previously provided to the Company.

10.3 The Customer also agrees to promptly update their account and other information, including email address, credit card numbers, and expiration dates, or notify the Company of any relevant changes, so that the Company can complete transactions and contact the Customer as required. The Customer must immediately update any change of information in the Client Area. The Customer is solely responsible for ensuring that all provided information is accurate, complete, and current. The Company is not obligated to verify the data; however, it reserves the right to request additional documentation or information at any time for compliance or operational purposes.

11. SIMULATED TRADING DISCLOSURE STATEMENT

11.1 The provision of a simulated trading environment does not involve actual live market trading. Prior to participating in live market trading, carefully consider your investment objectives, level of knowledge and risk you are willing to take. Most importantly, do not invest money you cannot afford to lose. The live market is volatile and fluctuates rapidly in a short period, hitting new highs and lows. You should not assume that any results obtained in simulated trading with the Company will be similar to those you experience in actual live market trading.

11.2 The Customer acknowledges that, if a funded account is granted, the Company may, at its sole discretion, provide the funded account in a simulated environment or route trades into a live environment for proprietary risk management purposes. In all cases, the Company does not accept, hold, or transmit client funds and does not act as a broker or financial intermediary.

11.3 Unlike simulated trading, live markets have considerable exposure to leverage, credit and market volatility risk when dealing with over-the-counter transactions, and any market movement will have an equally proportional effect on your funds. This may work against you as well as for you..

11.4 The Company accepts that there may be technological risks associated with utilizing an Internet- based system for simulated trading and actual live market trading, including, but not limited to, the failure of hardware, software, and Internet connection. However, the Company is not accountable for communication failures or delays when trading on a simulated basis via the Live Internet. In its attempt to minimize such risk or possibility of system failure, the Company employs backup systems and contingency plans and puts in place ample processes that may prevent the same.

12. EXTERNAL LINKS

12.1 Certain content, products, and services available via the Company’s Service may contain materials from third parties. Therefore, the customer should review carefully the third-party's policies and practices and make sure they understand them before engaging in any transaction. Third-party links on the Company's site may direct the Customer to third-party websites that are not affiliated with the Company. Access to such websites is entirely at the Customer’s own risk.

12.2 The Company is not responsible for examining or evaluating the content or accuracy, and it does not warrant, nor liable not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites nor will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. Any complaints, claims, concerns, or questions regarding third- party products/services should be directed to the third party in question.

13. FORBIDDEN TRADING PRACTICES

During the Demo Trading, it is prohibited to:

13.1 Intentionally or unintentionally use trading strategies to abuse or manipulate errors in the Services, such as errors in displaying prices or any other discrepancies that the Company may deem as erroneous.

13.2 Execute trades using an external or slow data feed or exploiting differences between multiple data sources.

13.3 Use or intend to use manipulating trading attempts such as hedging, directly or indirectly, internally or externally, in between connected accounts as part of the Demo Trading, or coordinating trades across multiple accounts to create artificial trading outcomes.

13.4 Execute trades contrary to the Agreement and the Trading Platform.

13.5 Use any Software and/or artificial intelligence, ultra-high speed, or mass data entry which might manipulate, abuse, or give you an unfair advantage when using our systems or Services.

13.6 Engage in Scalping: The practice of opening and closing positions within an extremely short time frame to take advantage of small price movements in the market.

13.7 Engage in Market Manipulation: This includes practices such as front-running, wash trading, collusion with other traders, or any action intended to manipulate market prices or liquidity.

13.8 High-Frequency Trading (HFT): Use any high-frequency trading strategies or automated tools designed to gain an unfair advantage or exploit market inefficiencies.

13.9 Gap or Arbitrage trading: Executing trades based on price discrepancies between different platforms or instruments, including taking advantage of gaps in pricing due to market news, macroeconomic events, or earnings reports.

13.10 Automated Copy Trading: Engage in any form of copy trading or automated trading strategies that mirror another trader’s positions without active participation or discretion.

13.11 Execute trades contrary to how trading is actually performed in the foreign exchange market or in any other financial market (e.g., overleveraging, overexposure, one-sided bets, account rolling).

13.12 Perform gap trading by opening trades as major global news, macroeconomic events or corporate reports or earnings (“Events”) that might affect the relevant financial market and/or 2 hours or less before a relevant financial market is closed for 2 hours or longer.

13.13 Allow access to and trading on your Challenges accounts by any third party, nor shall you engage or collaborate with any third party in order to have such third party perform trades for you, whether such third party is a private person or a professional.

13.14 Engage in Fraudulent Behavior: The Company reserves the right to investigate and take action against any customer engaging in fraudulent activities, such as manipulating account balances, submitting false documentation, or using misleading information to gain access to services or profits.

13.15 Use Automated Bots or Scripts: The use of bots, scripts, or other forms of automation designed to manipulate the trading platform or exploit market inefficiencies.

Any such act or behavior is considered in contradiction with the Agreement, and the Company reserves the right to examine and determine, at its own discretion, whether certain trades, practices, strategies, or situations are Forbidden Trading Practices and take necessary action in this event.

In such cr4ases, the Company may without notice:

13.16 Remove the transactions that violate the prohibition from the Customer’s trading history and/or not count their results in the profits and/or losses achieved by the demo trading.

13.17 Immediately cancel all Services provided to the Customer and subsequently terminate this Agreement, and/or reduce the offered leverage on products on any or all Customer’s accounts.

The above list is non-exhaustive. The Company reserves the right, at its sole discretion, to classify any behavior, strategy, pattern, or method as a Forbidden Trading Practice if it:

undermines the integrity of the evaluation;
generates unrealistic or artificial results;
exploits technological, latency, or pricing inefficiencies; or
is inconsistent with fair, ethical, or commercially reasonable trading behavior.
Intent is not required for the Company to determine that a violation has occurred.

14. CHALLENGE PROGRAMME

The Challenge Programme is designed to evaluate the Customer’s trading discipline, risk management, and strategy within a simulated trading environment. Completion of the Challenge Programme does not involve real-market trading and is performed using demo funds only.

To successfully complete a Challenge, the Customer must satisfy all parameters listed below without breaching any provisions of this Agreement, including Clause 13 (Forbidden Trading Practices).

14.1 STEP 1 PROGRAMME

14.1.1 In order for the Customer to meet the conditions of the STEP 1 PROGRAMME, the Customer must fulfill all of the following parameters at the same time before the Challenge ends. Specifically:

-	1-Step	Funded Account
Profit Target	10%	0%
Daily Drawdown	3%	3%
Max Drawdown	6%	6%

14.1.2 During the Challenges, the Customer must trade on at least 5 separate working days (Weekends and market holidays do not count unless specifically stated) and opens at least 1 position in demo trade, of any volume size daily.

14.1.3 The Customer did not during the Challenges report a loss on any demo trades opened and closed on that day, which would exceed the percentage of 3% max daily loss of the Initial Capital for the respective option.

14.1.4 The Customer did not during the Challenges report a loss on any opened and closed demo transactions, which would exceed in total the percentage of 6% max loss of the Initial Capital for the respective option.

14.1.5 During the Challenges, the Customer reports a total profit of 10% on all closed demo trades amounting to at least the percentage of the Initial Capital for the respective.

14.1.6 The Customer must ensure that you have sufficient Margin on your trading account, at all times, in order to maintain an open position.

14.1.7 The Company reserves the right to investigate the results of the Challenge Programme for any signs of fraud, manipulation, or unfair trading methods. If any fraudulent or prohibited methods are identified, the Company reserves the right to terminate the Customer's participation, cancel the Challenge results, and withhold any rewards.

14.1.8 The Customer is not allowed to open trades simultaneously in opposite directions.

14.1.9 If the Customer has to meet the conditions of the Challenges, and at the same time has not breached this Agreement, in particular the rules of demo trading, the Company will consider the Challenges –as successful.

14.2 STEP 2 PROGRAMME

14.2.1 In order for the Customer to meet the conditions of the STEP 2 PROGRAMME, the Customer must fulfill all of the following parameters at the same time before the Challenge ends. Specifically:

2-Step Program

-	Step 1	Step 2	Funded Account
Profit Target	10%	5%	0%
Daily Drawdown	5%	5%	5%
Max Drawdown	10%	10%	10%

14.2.1.1 During the Challenges, the Customer opens at least 1 trade on at least 5 different working days (Weekends and market holidays do not count unless specifically stated). The Customer did not during the Challenges, report a loss on any demo trades opened and closed on that day, which would exceed the percentage of 5% on STEP 1 and percentage of 5% on STEP 2 daily loss of the Initial Capital for the respective option

14.2.1.2 The Customer did not during the Challenges report a loss on any opened and closed demo transactions, which would exceed in total the percentage of 10% on STEP 1 and percentage of 10% on STEP 2 max loss of the Initial Capital for the respective option.

14.2.1.3 During the Challenges, the Customer can report a total profit of 10% on STEP 1 and 5% on STEP 2 on all closed demo trades amounting to at least the percentage of the Initial Capital for the respective.

14.2.1.4 If the Customer has met the conditions of the Challenges, and at the same time has not breached this Agreement, in particular the rules of demo trading, the Company will consider the Challenges –as successful, if:

Customer has met the conditions of the Challenges specified;
Has not violate any terms of this Agreement, in particular, the rules of demo trading under clause 13; and
If the above conditions are met, the Company will evaluate the Challenges as successful.
The Company shall not evaluate the Challenges if the Customer has not closed all transactions.
The Customer must comply with all of the conditions specified in clause 14.1/2/3 relating to the Challenges or the same shall be deemed as unsuccessful. In such cases, the Customer’s account and Services will be canceled without refund of fees already paid.
If the Customer is successful in the Challenges, the Customer will be offered a fully funded trading account with demo funds as per below.

14.3 The Customer acknowledges and agrees that the Challenge Programme rules, parameters, profit targets, drawdowns, trading day requirements, risk limits, and evaluation criteria described in this Agreement form an integral part of the Trader Agreement. Any breach of Challenge rules constitutes a breach of both agreements and may result in termination or disqualification at the Company’s discretion.

14.4 The Company may delay, withhold, or deny any payout request where the Customer is undergoing compliance review, risk review, fraud investigation, or verification checks, or where the Company has reasonable grounds to suspect a breach of these Terms or the Trader Agreement.

15. FUNDED ACCOUNT

15.1 If the Customer successfully completes the Challenges and the Know Your Client process, the Customer will be offered a fully funded trading account. A Funded Account may operate in either a simulated/demo environment or a live-routed environment connected to liquidity providers, as determined exclusively by the Company. The Customer acknowledges that the Company retains full discretion regarding the structure, execution, and risk management of all Funded Accounts.

15.2 The Company shall retain a portion of the profits generated on the account, with the exact percentage determined by the specific challenge chosen by the customer.

15.3 Trades may be held over the weekend; however, initiating new trades during the weekend is prohibited.

15.4 The minimum payout request amount is US$50 (or such other amount as may be specified in the Trader Agreement). Payouts relate to rewards/profit share under the Trader Agreement and are not withdrawals of Customer deposits.

16. ERRORS, INACCURACIES, AND OMISSIONS

16.1 On rare occasions, information on the site or in the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. The Company reserves the right to correct any errors, inaccuracies, and to change or update information or cancel orders at any time without prior notice (including after the Customer has submitted their order). The Company undertakes no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specific update or refresh date should be taken to apply in the Service or on any related website, which could be interpreted to indicate that all information in the Service or on any related website has been modified or updated. In the event of any discrepancies or anomalies encountered in the Service, including but not limited to account details, transactions, or service features, the Customer is obliged to report such issues to the Company immediately.

16.2 In case of system errors, the Company reserves the right to reverse or adjust any trades made due to erroneous system behavior. If such errors are exploited for an unfair advantage, the Company will take necessary actions, including account suspension or termination.

16.3 Customers can seek assistance and report these issues to Support via the live chat option available on the dashboard or website, or by emailing [email protected]

17. PROHIBITED CONDUCT

You agree to use the Platform and Services only for purposes that are legal, proper and in accordance with these Terms of Service and any applicable laws, rules and regulations. Any misuse of the Platform or Services may result in immediate suspension or termination of your account, without refund.

You will not:

17.1 use the Platform or the Services in any manner that could damage, disable, overburden, or impair the Platform or the Services, or interfere with any other party's use and access to the Platform or the Services;

17.2 attempt to gain unauthorized access to the Platform, the Services, or the devices, computer systems or networks connected to the Platform or the Services through hacking, password mining or any other means;

17.3 utilize the Platform or Services to engage in scalping, market manipulation, or any unauthorized high-frequency trading activities, including but not limited to front-running, arbitrage, or hedging that exploits system inefficiencies.

17.4 engage in automated trading practices, including the use of bots, scripts, or other software tools designed to manipulate the system, unless expressly permitted by the Company.

17.5 create user accounts by automated means or under false or fraudulent pretenses;

17.6 make any purchases using a fraudulent method of payment;

17.7 transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature;

17.8 defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others

17.9 upload, post, email or transmit, or otherwise make available through the Platform or the Services any inappropriate, defamatory, infringing, obscene, or unlawful content

17.10 upload, post, email or transmit, or otherwise make available through the Platform or the Services any content that infringes any patent, trademark, copyright, trade secret or other intellectual property or proprietary right of any party, unless you are the lawful owner of such rights or have the permission of the owner to post such content;

17.11 interfere or attempt to interfere with the proper working of the Platform or the Services or any activities conducted on the Platform or the Services, including to utilize framing techniques to enclose any Content or other proprietary information, place pop-up windows over any of the Platform pages, or otherwise affect the display of any of the Platform pages;

17.12 impersonate another person or entity, misrepresent your identity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of any materials;

17.13 use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Platform or the Services or collect information about its Users for any unauthorized or unlawful purpose;

17.14 submit content that falsely expresses or implies that such content is sponsored or endorsed by the Company, any of its affiliates or any third parties;

17.15 use the Platform or the Services for any illegal or unauthorized purpose (including, without limitation, in violation of laws or regulations, or equivalent laws or regulations in foreign jurisdictions);

17.16 use the Platform or the Services for any commercial purpose whatsoever other than for your personal use as permitted under these Terms.

18. LIMITATION OF LIABILITY; DISCLAIMER OF WARRANTIES

18.1 The Company does not promise, represent, or warrant that the Customer's use of the service will be error-free, timely, secure, or uninterrupted. All Services are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, whether express, implied, statutory, or otherwise. The Company does not warrant that the results obtained from the use of the service will be accurate, reliable or free from defects, delays, or interruptions.

18.2 To the fullest extent permitted by applicable law, the Company and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall, in no event, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the Customer's use of the service or any products procured using the service, or for any other claim related in any way to the Customer's use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

18.3 To the maximum extent permitted by law, the total aggregate liability of the Company to the Customer for any and all claims shall not exceed the total amount of fees paid by the Customer to the Company in the twelve (12) months preceding the event giving rise to the claim.

19. INDEMNIFICATION

19.1 You agree to indemnify and hold harmless the Company its directors, officers, employees, affiliates, agents, contractors, service providers, and licensors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

your violation of these Terms, including but not limited to illegal trading practices, market manipulation, unethical trading methods, or misuse of the Platform or Services;
the use of and access of the Company’s Website and Services;
your breach of any representation, warranty, term, or condition contained in this Agreement;
your violation of any third-party rights, including but not limited to rights of privacy, publicity, confidentiality, or intellectual property;
your violation of any applicable laws, rules, or regulations, whether domestic or foreign;
your acts or omissions constituting dishonesty, fraud, willful misconduct, gross negligence, or abusive behavior toward the Company, its staff, or its systems.

19.2 This indemnification obligation shall apply regardless of whether the claim arises from actions taken by you or by any person accessing the Platform or Services using your account, whether authorized or unauthorized.

19.3 All parties hereby agree to act in accordance with the principles of good faith and fair dealing in the performance of this Agreement and in all mutual dealings, and, in particular, to refrain from conduct that could harm the reputation or legitimate interests of the other party.

20. INTELLECTUAL PROPERTY RIGHTS

The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by PropXP Ltd, its licensors or other providers of such material and are protected by applicable copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

The Customer agrees not to use any of the Company’s intellectual property, including the trading platform, software, and any related content, for any unlawful purpose or in a manner that violates these Terms and Conditions.

21. SEVERABILITY

In the event that, any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.

22. TERMINATION

The Company reserves the right to terminate accounts or contracts under this Agreement immediately and without notice in the circumstances described in Clause 9 of the Trader Agreement, or in the event of any breach of these Terms.

23. REFUND POLICY

23.1 Any Customer wishing to terminate their Client Section must send a request to [email protected]. Under these circumstances, the Customer forfeits any right to refunds of fees or other expenditures previously paid.

23.2 Repeated Violations: The Company reserves the right to restrict access to all Services without compensations or refund/s whereby a customer persists in prohibited practices and repeated violations after a warning.

23.3 Non-Activation: The customer must activate their account within 7 calendar days, or access will be suspended.

23.4 Chargebacks: For any unjustifiable fee dispute or chargeback by the Customer, the Company retains the right to cease and/or deny future services at its discretion.

23.5 Refunds: If trading has not been initiated within five (5) business days of registration, a refund option is available upon request. However, once trading has commenced, any associated fees will be considered non-refundable. To ensure fairness and consistency in trading practices, any refund request made after five (5) business days from the initial purchase will be automatically deemed non-refundable.

Please note:

23.5.1 Challenges purchased using a discount or promotional code are strictly non- refundable, regardless of trading activity;

23.5.2 If a refund is approved, a deduction of 10% of the original purchase amount will apply to cover payment processing and administrative fees.

By purchasing any Service, the Customer irrevocably agrees not to initiate any chargeback, payment dispute, or reversal request.

Any such action constitutes a material breach of these Terms and results in immediate termination of all Services without refund.

24. ENTIRE AGREEMENT

24.1 Any party's decision not to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision. Any waiver of rights under these Terms of Service will be effective only if it is in writing and signed by the both parties inclusively. These Terms of Service, along with any policies or operating rules posted on the Company’s site or in relation to all The Service, constitute the full and exclusive understanding and agreement between The Customer and the Company.

24.2 Should any question regarding intent or interpretation occur, the same shall be resolved in an impartial and fair manner. This approach does not countermand any statutory rights of the Customer nor that they may hold under any applicable consumer protection laws that are not subject to contractual wavering.

23. WAIVER

Any default, delay or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by you at any time.

24. GOVERNING LAW

These Terms of Service, as well as any additional agreements under which the Company gives The Customer Services, are regulated and construed and shall be governed in accordance with the laws of Saint Lucia, and you agree to submit to the exclusive jurisdiction of the courts of Saint Lucia.

25. LOCAL LAW

The Customer is advised to be fully aware of and comply with all local laws and regulations pertaining to their engagement of PropXP Services. The Customer acknowledges that they are engaging in the Service at their own risk and assumes all responsibility for their participation. By using the Service, the Customer affirms and acknowledges that the Company is not responsible for any actions taken by the Customer that may violate local laws. Any such violations are the sole responsibility of the Customer.

26. DISPUTE RESOLUTION

26.1 Any dispute, controversy, or claim arising out of or relating to these Terms, the Trader Agreement, or the Services shall first be addressed through informal negotiation between the Parties for a period of fourteen (14) days

26.2 If a dispute between a user and PropXP is not resolved through an informal discussion within 14 days from the date a dispute arises, the parties agree to submit the issue to binding arbitration before a single neutral arbitrator in Saint Lucia. The arbitrator shall be appointed by mutual agreement of the Parties, or failing such agreement, by an appointing authority selected in accordance with applicable arbitration rules. The decision of the arbitrator shall be final and binding on both Parties, and judgment may be entered upon it in any court of competent jurisdiction

26.3 Nothing stated herein shall prevent either Party at any time from:

seeking interlocutory or other immediate relief where a risk of imminent harm exists for that Party for which there is no other adequate remedy;
pursuing court proceedings, where that Party considers it reasonable to do so; or

26.4 Exercising any rights and remedies that may be available to it in respect of a breach of the provisions herein these Terms of service

The Customer agrees that any claim or dispute must be brought on an individual basis, and expressly waives any right to participate in a class action, collective action, mass arbitration, private attorney general action, or representative proceeding.

27. PREVIOUS TERMS AND CONDITIONS

In the event of any conflict between these Terms and Conditions and any prior versions thereof, or any version of the Trading Rules, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

CONTACT INFORMATION: [email protected]

THE PARTIES ACKNOWLEDGE AND AGREE THAT BY SIGNING BELOW, THEY HAVE FULLY READ, UNDERSTAND AND VOLUNTARILY ENTER INTO THIS AGREEMENT.