Getting started
- What is the dashboard update frequency and what counts as “official”?
- Does PropXP have a time limit to pass?
- How do I log in to MT5 (server, password, “invalid account” fixes)?
- How fast do I get my account credentials after payment?
- Which program should I choose (Two-Phase vs One-Phase vs Instant Funding)?
- What is PropXP (and is it simulated or live trading)?
Passing & eligibility
- Is the consistency rule measured per phase or across both
- Do open trades carry into phase 2?
- Do limits reset between phases?
- Can I pass/claim with “one big day” (speedrun attempts)?
- How does the Consistency Rule work in PropXP?
- Is there a minimum trading days rule?
- How do profit targets work (balance vs equity)?
- What does “must be flat” mean?
Risk limits (the account-killers)
- What is the 1% max floating loss rule?
- Slippage & micro-breaches: “I only went over by $0.01”
- Do spreads/commissions/swaps count toward drawdown?
- What time does the trading day reset (timezone) and why it matters
- What is Max Loss (overall drawdown) and is it static or trailing?
- What is Max Daily Loss (daily drawdown) and how is it calculated?
Trading windows (news, weekend, market close)
- Market close, holidays, early closes: do rules change?
- Crypto weekend trading: is it treated differently?
- Weekend holding: allowed? (and what the Weekend Add-on changes)
- Overnight holding: allowed?
- News restricted window: what exactly is blocked (including pending orders)
- What are the consequences of trading restricted news?
- What is the exact definition of “red news” and what is restricted?
- Is news trading allowed? (Challenge vs Funded)
Allowed tools & strategies
- Is There a Minimum Holding Time
- Gap trading: What’s allowed vs “holding into close to exploit reopen”
- HFT / latency arb / external feed / system error exploitation: definitions
- Hedging & correlation hedging: what it means (plain English) + examples
- Martingale / grid: allowed, restricted, or “depends how you use it”?
- Third-party access: can someone “help manage” my account?
- Trade copying: what’s allowed vs forbidden
- Are EAs allowed? (what’s OK vs what gets you flagged)
Orders & execution edge cases
- What happens if the dashboard is delayed and I breach “before it updates”?
- Can I modify SL/TP manually if an EA placed the initial SL?
- Platform disruptions (disconnects, freezes, VPS outages): what happens?
- Pending orders around news/weekend: what you must cancel vs can keep
- Do open trades count toward limits (floating PnL)?
Breaches, penalties, reviews, appeals
- VPN / VM / shared IP / unusual login behavior: what gets flagged
- Appeals process: what evidence do you accept?
- Violations & penalties: what happens after a breach/review?
- What triggers a breach (quick list) + common “I didn’t know” cases
- Hard vs soft breach: do warnings exist?
Performance rewards
- How does PropXP define a profitable day?
- Do performance rewards impact my daily drawdown?
- What are the payment methods available for performance rewards?
- Can I request partial rewards?
- What can reduce/deny a reward?
- What is the minimum reward amount?
- How often can I get paid?
- Must stop trading while a reward request is processing
- What are the eligibility criteria for performance rewards?
- How do performance rewards work (and when you can request them)?
Billing, accounts, policies
- What is the max allocation in PropXP?
- What payment methods are available?
- Can I reset, retry, or restart a failed account?
- Inactivity: what happens if I don’t trade for 30 days
- Multiple accounts: Can I have more than one?
- Refund policy: when refunds are/aren’t possible
Security & compliance
Appeals process: what evidence do you accept?
TL;DR
We’ll review genuine issues, but you need evidence. Send a clear ticket with IDs, timestamps, and trading platform proof (history + journal).
How it works
If you believe a breach/review outcome is factually wrong (execution anomaly, platform outage, misclassification), submit an appeal with:
- Account ID
- Symbol + ticket/order IDs
- Timestamps (server time if possible)
- Screenshots or video of the trading platform’s trade history and journal
- A short timeline: “what happened / when / why you think it’s wrong”
If the issue is truly on PropXP’s side (major outage / widespread fault), we can verify it and correct the damage, but “trust me bro” won’t get you a new account.
Common gotchas
- “Dashboard lag” isn’t evidence. Platform logs are.
- Screenshots without IDs/timestamps are basically fan art, they don’t count.
- Appeals are for technical/factual mistakes, not for “I got wicked out” or “spread widened.”
Example
You claim a platform freeze caused a breach. A solid appeal includes: order IDs, platform journal showing disconnect time, and the exact minute equity crossed the line. That’s reviewable. “My internet died” is not.
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- Static drawdown
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