Gap trading: What’s allowed vs “holding into close to exploit reopen”
TL;DR Holding positions for legit reasons is fine (when weekend rules allow it). Positioning
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Account security: protecting credentials & what support will never ask for
TL;DR Your PropXP portal login and trading platform credentials are yours to protect. Support
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Inactivity: what happens if I don’t trade for 30 days
TL;DR If you go 30 days without placing a trade, your account can be
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Do performance rewards impact my daily drawdown?
TL;DR No. Requesting or receiving a performance reward does not impact daily drawdown limits. But
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How often can I get paid?
TL;DR Depends if you have a funded account from a challenge or an Instant
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What are the eligibility criteria for performance rewards?
TL;DR Requirements are different for funded accounts obtained by passing challenges and Instant Funding
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How do performance rewards work (and when you can request them)?
TL;DR You earn performance rewards based on your simulated trading results, then you request
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Appeals process: what evidence do you accept?
TL;DR We’ll review genuine issues, but you need evidence. Send a clear ticket with
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What happens if the dashboard is delayed and I breach “before it updates”?
TL;DR The dashboard is helpful, but it’s not a time machine. If equity breaches
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Platform disruptions (disconnects, freezes, VPS outages): what happens?
TL;DR If MT5 freezes, rules don’t freeze with it. Drawdown still applies. If it’s
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